Support

Help with purchases, receipts and delivery.

Order in progress

If you already created an order, use the purchase page first. It shows status, receipt, chat when available and access credentials after approval.

Open My account

Receipt under review

The assigned seller reviews the receipt. If an order remains under review for more than 72 hours, it is escalated to the owner without changing seller, Pix or order amount.

Account unavailable

If an account becomes unavailable before receipt submission, do not pay. Return to the marketplace and choose another offer.

Official channels

Use only the channels displayed inside RaidMarket. Never send account passwords or sensitive data through public messages.